FAQ'S

Faqs

March 24, 20212025-09-09 3:36

Below, you will find a list of the questions most frequently asked by our guests.

FAQ'S

Questions & Answers

1. Where is Hotel CD YUENCHI located?

Hotel CD YUENCHI is located at No. 28 Wuyuegong Street, Qingyang District, Chengdu, Sichuan 610017, China. It’s centrally situated near major cultural attractions like Jinli Ancient Street, Kuanzhai Alley, and Wuhou Shrine, making it ideal for both leisure and business travelers.

 

 

2. How far is Hotel CD YUENCHI from Chengdu Shuangliu International Airport?

The hotel is approximately 18 km (about 25–30 minutes by car) from Chengdu Shuangliu International Airport (CTU), depending on traffic. Airport transfer services can be arranged upon request.

 

 

3. Does Hotel CD YUENCHI offer airport shuttle service?

Yes, the hotel offers private airport pickup and drop-off services for an additional fee. Guests can request this in advance through the reservation team or concierge.

 

 

4. What are the check-in and check-out times?

  • Check-in: 3:00 PM (15:00)
  • Check-out: 12:00 PM (noon)
    Early check-in and late check-out are subject to availability and may incur a fee.
 

 

5. Is breakfast included at Hotel CD YUENCHI?

Breakfast is available as an add-on option and can be booked during reservation or at the front desk. The hotel offers a deluxe Sichuan-style breakfast buffet featuring local specialties, international dishes, fresh pastries, and premium teas.

 

 

6. What dining options are available at the hotel?

Guests can enjoy authentic Sichuan cuisine and traditional tea experiences at our on-site restaurant and tea lounge. The menu highlights regional flavors such as mapo tofu, dan dan noodles, and hand-pulled noodles, using locally sourced ingredients.

 

 

7. Is Wi-Fi available, and is it free?

Yes, complimentary high-speed Wi-Fi is available throughout the hotel, including guest rooms, public areas, and meeting spaces. Both standard and premium bandwidth options are provided.

 

 

8. Are the rooms non-smoking?

Yes, all guest rooms and indoor public areas are strictly non-smoking. A designated smoking area is available outside the hotel. Smoking in rooms will incur a cleaning fee.

 

 

9. Does the hotel have parking facilities?

Yes, secure underground parking is available for guests. Parking is subject to availability and may require advance reservation. Fees apply for overnight and extended stays.

 

 

10. Are pets allowed at Hotel CD YUENCHI?

Currently, pets are not permitted in guest rooms or public areas, except for certified service animals. Please contact the hotel in advance if you are traveling with a service animal.

 

 

11. What room types are available?

We offer a variety of accommodations, including:

  • Deluxe King Room
  • Twin Room
  • Family Suite
  • Executive Suite
  • Accessible Rooms (limited availability)
    All rooms feature modern amenities, premium bedding, and city or courtyard views.
 

 

12. Is there a fitness center or spa at the hotel?

While Hotel CD YUENCHI does not have a full fitness center, we offer in-room yoga kits, guided meditation sessions, and partnerships with nearby premium gyms. A relaxation lounge with massage chairs and on-demand in-room spa services are also available.

 

 

13. Can I host a business meeting or event at the hotel?

Yes, Hotel CD YUENCHI features modern meeting and banquet facilities totaling over 500 sqm, including a grand ballroom and three executive meeting rooms. All spaces are equipped with AV technology, high-speed internet, and professional event support.

 

 

14. Is there a 24-hour front desk and concierge service?

Yes, we offer 24-hour front desk, concierge, and guest support services. Our multilingual staff can assist with travel arrangements, restaurant reservations, local tours, and more.

 

 

15. What nearby attractions are close to the hotel?

The hotel is within walking distance of:

  • Jinli Ancient Street (5 min)
  • Wuhou Shrine (8 min)
  • Kuanzhai Alley (Kuanzhai Xiangzi) (12 min)
  • Chengdu People’s Park (15 min)
  • Chunxi Road Shopping District (10 min by taxi)
 

 

16. Are there family-friendly amenities?

Yes, we offer family suites, extra beds for children, baby cribs (on request), and child-safe room features. We also provide a welcome gift for young guests and recommendations for kid-friendly Chengdu activities, including the Chengdu Research Base of Giant Panda Breeding.

 

 

17. Can I request a room with a view?

Yes, guests can request city-view or quiet courtyard-view rooms during booking or check-in. While not guaranteed, the hotel will do its best to accommodate preferences based on availability.

 

 

18. What payment methods are accepted?

We accept major credit cards (Visa, MasterCard, American Express, UnionPay), Alipay, WeChat Pay, and cash (CNY). International cards are widely accepted.

 

 

19. Is the hotel accessible for guests with disabilities?

Yes, Hotel CD YUENCHI is committed to accessibility and offers specially designed accessible rooms with roll-in showers, grab bars, and visual alarms. The lobby, elevators, and key public areas are wheelchair accessible.

 

 

20. How can I book a room at Hotel CD YUENCHI?

You can book directly through:

  • Official Website (recommended for best rates and exclusive offers)
  • Trip.com, Ctrip, Booking.com, Expedia, or Airbnb
  • By phone or email via the hotel’s reservations team
    Direct bookings often include benefits like free welcome drinks, late check-out, or room upgrades.

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